Prithika Suwal

Background

About Prithika Suwal

Detail-oriented analytics professional with experience in business analysis, customer behavior analysis, and data-driven decision making. Demonstrated success in translating business problems into actionable insights through data analysis and customer relationship management. Proven track record of driving process improvements and maintaining high service standards through technical solutions and analytical approaches. Core Achievements : 1. Drove 18% revenue growth through customer behavior analysis and data-driven recommendations as a Junior Business Analyst 2. Processed 100+ daily customer orders with 99.9% accuracy rate, verified through systematic daily reconciliation and monthly audit reports 3. Implemented digital tracking systems and standardized operating procedures that enhanced inventory management and process efficiency 4. Collaborated with cross-functional teams to define and optimize KPIs for strategic decision-making Technical Expertise: Business Analysis: Requirements Gathering, Customer Journey Mapping, Process Mapping & Documentation, KPI Optimization Data Querying & Programming : Proficient in SQL and Python for data manipulation Tools: Microsoft Office Suite, Google Suite, ArcGIS, Jira, Trello, Slack, Tableau, Power BI, Canva and Figma Currently seeking opportunities in Business Analytics roles where I can leverage my blend of technical expertise and business acumen to drive data-informed decision-making.