Priya Kaur
Service Delivery Ops Lead Manager at Accenture
Based in Ireland
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Seniority
Manager
Department
General Business & Management
Location
Ireland
Industry
Business Consulting and Services
Company size
656K
Contact information
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p•••••••@accenture.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Priya Kaur
Management Skills • Ensuring quality assurance • Error Analysis to Six Sigma Methodology • Develop feedback and coaching mechanism • Enhancing Transaction Quality Audits • SLA Adherence • Product Training • Project Management • Create MIS reports • Suggest process improvements and perform trend analysis Specialties: • Green Belt Trained • Certified BPO Team Leader conducted by QAI • Certified by BSI for ISO 9001:2008 • Yellow Belt Certified • Quality assurance, Program development and Training.
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