Puneet Arora
Service Request Co-ordinator at Bt Group
Based in Gurugram, India
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Seniority
Staff
Department
Operations
Location
Gurugram
Industry
Telecommunications
Company size
73K
Contact information
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p•••••••@bt.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Puneet Arora
Working as a Project / Service Request Coordinator in business operations where I manage the contracts and backend operations with a Kind and Cordial approach towards Client and Colleagues. Responsible for end to end - Lead to cash journey of telecom products like Cisco and other hardware, licenses, maintenance, ICG numbers, SD WAN etc. using various tools like - CCW/CCWR, PEGA, Intrepid, expedio, My account etc. I also have experience in Client engagement and problem handling. High level of knowledge and experience in mail, shared drive, data, risk, escalation and inventory management.
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