Punit Agarwal

Background

About Punit Agarwal

I help businesses transform the way they connect with their customers through AI-powered contact center solutions and SaaS innovation. Currently representing Genesys (via TDCX), I focus on driving growth in the UK & Ireland market by aligning advanced customer experience platforms with real business needs. I bring experience in consultative SaaS sales with a customer-first mindset, proven ability to build trust, conduct impactful demos, and deliver measurable results. I’m especially passionate about AI, data-driven insights, and customer experience transformation. With a background in sales and a strong interest in analytics and AI, my goal is to grow into data-oriented roles where technology and strategy meet, helping organizations unlock smarter and more meaningful customer interactions. Let’s connect if you’re exploring how AI and SaaS can reshape the customer journey.