Seniority
Staff
Department
General Business & Management
Location
Bengaluru
Industry
Insurance
Company size
224
Contact information
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p•••••••@nationalvendor.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Punit Jha
I am currently working as a Business Analyst at Genpact since June 2012 in the Customer Service Analytics team (part of the Financial Services Domain). As a part of this team, the key responsibilities include customer centricity and effective end to end analytical solutions for contact centre bottlenecks. Moreover, the team is also actively involved in providing updates and feedback about the business performance, through thorough reports and detailed data analysis to stakeholders. I had joined this organization post completion of my M.A. in Economics from the Gokhale Institute of Politics and Economics, Pune in 2012, and have been a part of this team since then
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