Punit Sharma

Background

About Punit Sharma

AS MY CURRENT ROLE AS A CUSTOMER SALES SPECIALIST I PERFORM THE FOLLOWING: •Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence