Purnima Thakur
Quality Assurance Specialist at Flipkart
Based in Berasia, India
7-day free trial · no credit card
Seniority
Staff
Department
Other
Location
Berasia
Industry
Technology; Information and Internet
Company size
87K
Contact information
Reveal Purnima's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
p•••••••@flipkart.com
Phone
5 credits+91 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Purnima Thakur
As a dedicated Quality Analyst in the BPO industry, I specialize in monitoring, evaluating, and enhancing customer interactions to ensure the highest standards of service delivery. With a keen eye for detail and a passion for process improvement, I help drive performance excellence by identifying gaps, providing actionable feedback, and collaborating with teams to achieve measurable quality outcomes. Experienced in using QA tools, conducting audits, and supporting training initiatives, I focus on aligning agent performance with client expectations and organizational goals. I believe quality is not just a checkpoint—it's a continuous journey toward customer satisfaction and operational efficiency
Decision-makers
Other people at Flipkart
- SMManager
Shailesh Mhatre
Team Lead · Information Technology
- SSManager
Shib Sankar Barman
Senior Manager Process Design · General Business & Management
- GMManager
Ganesh Marampelli
Team Lead · Information Technology
- PGStaff
Prajwal Gowda Praju
Account Executive · Sales & Business Development
- RJStaff
Riddhi Jain
Software Engineer · Information Technology
Build a list of verified contacts at Flipkart
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Purnima
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime