Quenetria Mullins

Background

About Quenetria Mullins

I have experience as Customer Service Insurance Representative and I'm looking for a new career that has the potential for growth and advancement. My previous job involved receiving and handling calls regarding bind requests, endorsements requests, cancellation, reinstatement, inspections, missing information and quote submission for acceptability and process. I am able to communicate with Agents directly both in writing and answering incoming calls for support, along with working with Agents and the Carrier to review new and renewal policies and endorsements to determine insurability. This included the ability to multi-task and think on your feet in a fast-paced environment, answer customers' questions, and provide information on procedures or policies. Taking time to understand the points being made. Strong attention to detail to ensure accuracy of information with a positive roll up my sleeves and get it done attitude.