Rachel B.

Background

About Rachel B.

Dynamic, results-oriented, flexible executive leader with expertise in all facets of relationship management, project management, process restructuring, website/content development, and training. Skilled in collaborating with multi-functional teams to achieve business and financial goals and objectives. Instrumental in analyzing processes, procedures, and internal controls to streamline and improve processes, enhance productivity, and implement technology solutions. Exceptional interpersonal communicator and presenter; able to build and fortify solid relationships with all levels of the organization and clients to provide white-glove service management, technical support leadership, and business development management. Excellent project manager with the ability to motivate teams to deliver projects on time, within budget, and with the highest quality. Technical proficiency in GUI and web interface construction, database administration, Microsoft Office Suite, Google Suite, REDCap, Salesforce, Jira, and Confluence. Business Planning Business Workflows Problem Analysis/Resolution Process Improvement Implementation and Integration Cross-functional Team Leadership Project and Program Management Data Management Staffing Analysis and Human Resource Coordination Training and Development Corporate Curriculum Design Customer/Client Relationship Management Web and SEO Content Management Social Media Integration Managing Editor and Writer