Rachel Basas
System Engineer at Cognizant
Based in Manila, Philippines
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Seniority
Staff
Department
Information Technology
Location
Manila
Industry
IT Services and IT Consulting
Company size
363K
Contact information
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r•••••••@cognizant.ai
Phone
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Background
About Rachel Basas
A competent IT support professional with a proven track record of providing practical assistance to system users and resolving customer’s technical problems via the IT service desk telephone system, remote support software tools and one to one. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company. Currently looking for suitable IT support position that allows me to continue to develop my knowledge and potential.
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