Rachel Cottingham
Senior Instructional Designer Team Lead at Optumserve Technology Services
Based in Ashley, United States
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Seniority
Other
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Other
Location
Ashley
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Company size
66
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r•••••••@ossm.optum.com
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Background
About Rachel Cottingham
A senior instructional design and training expert with over 20 years of designing, developing, and delivering training programs and products for Government Healthcare IT, Staffing/Workforce Solutions, E-Commerce, and Customer Service industries. Proven results in applying ADDIE and adult learning principles to create and deliver interactive synchronous and asynchronous training programs. Strong experience in government contracting as an Instructional Designer creating technical training with participants guides, job aids on demand courses, and videos for the CMS contractors performing Medicare Fraud Waste and Abuse analysis. Exceeds ROI expectations by incorporating Kirkpatrick Level 4 evaluations into future design and development.
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