Rachel Lapoint

Background

About Rachel Lapoint

I’m a healthcare compliance and quality professional with over 7 years of experience leading system-wide initiatives that improve patient outcomes, strengthen regulatory alignment, and enhance operational efficiency. Currently, I serve as a Corporate Compliance Specialist at St. Lawrence Health, where I lead internal audits, manage investigations, and support compliance efforts across financial, clinical, and administrative operations. With an MBA in Healthcare Administration and certifications in healthcare quality (CPHQ), compliance (CPCO), and coding (CPC-A), I bring a well-rounded, solutions-focused approach to navigating complex healthcare environments. My passion lies in aligning clinical and operational goals with regulatory expectations—bridging the gap between policy and practice. I’m also a certified peer leader in multiple chronic disease and self-management programs, reflecting my commitment to improving health outcomes both within systems and in the community. Whether I’m presenting audit findings to senior leadership, streamlining contract processes, or collaborating with providers on quality metrics, I’m driven by the goal of building more accountable, patient-centered systems. Let’s connect—I'm always open to sharing knowledge, collaborating on quality initiatives, or exploring new opportunities to make healthcare work better for everyone.