Rachel Schell

Background

About Rachel Schell

As a technically sophisticated professional, I have demonstrated a mastery of cutting-edge technologies and a keen ability to navigate complex IT landscapes. In my current role as an Associate for Cloud Managed Services at PricewaterhouseCoopers, I leverage my expertise to support external clients in optimizing their Microsoft Azure environments. My responsibilities extend to both hardware and software aspects, showcasing my proficiency in managing virtual network structures, troubleshooting network issues, and collaborating seamlessly with cross-functional teamsThroughout my time at Arbor Health Hospital, I've immersed myself in healthcare IT, specializing in Electronic Health Records (EHRs) for treatment facilities focused on addiction and homelessness. Working with various clinics, behavioral health centers, and other healthcare institutions has given me invaluable insights into the intricacies and sensitivities of healthcare IT.Embarking on a unique career journey, I find myself in the process of completing a Bachelor's degree, which I anticipate achieving within the next 6-9 months. Though my educational path doesn't align conventionally with an associate's degree, it has provided me with a strong foundation in Information Technology, a field I've consistently applied to the dynamic realm of healthcare. One of my standout strengths lies in application management. I've overseen and optimized the performance of critical healthcare applications.In my previous roles, I have managed multiple projects, along with designing and deploying innovative solutions for improved systems and maximum client satisfaction. With a wide variety of computer and system skills, great technical understanding, and analytical capabilities, I am well-prepared to thrive in this challenging role. In addition, I excel in resolving technical difficulties, troubleshooting customers’ problems, and providing technical assistance to clients, with a strong focus on ensuring excellent user service and support. Let's connect to explore potential synergies. I'm eager to discuss how my industry experience, spanning healthcare IT, project management, and cloud services, aligns seamlessly with your organization's goals.Core Competencies: Microsoft Azure environment management | Troubleshooting | Active Directory | Technical Call Resolution