Rachel Springall
Live Chat Support Specialist at Thinkific
Based in Woodstock, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Woodstock
Industry
E-Learning Providers
Company size
399
Contact information
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r•••••••@thinkific.com
Phone
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Background
About Rachel Springall
A versatile creative with a passion for problem-solving and innovation. With a strong foundation in Business and Digital Arts from the University of Waterloo, I've honed my skills in a variety of creative disciplines, including video production, graphic design, UX design, and web development. My six years of experience in Senior Technical Support roles have equipped me with exceptional problem-solving abilities and a keen eye for detail. I love the challenge of troubleshooting complex issues. I thrive in collaborative environments, working effectively with cross-functional teams. I'm passionate about knowledge sharing and have a strong track record of documenting best practices and troubleshooting procedures. In addition to my technical expertise, I'm a dedicated entrepreneur. As the founder of Sundried Peach, I've gained valuable experience in e-commerce, marketing, and customer service. I'm passionate about creating beautiful, handcrafted products and building strong relationships with customers.
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