Seniority
Manager
Department
Sales & Business Development
Location
Tampa
Industry
Insurance
Company size
47K
Contact information
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r•••••••@humana.com
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Background
About Rachelle Ruby
In my role at Humana Military, my focus has been on enhancing the Medicare, Medicaid, and TRICARE consumer experience. Leveraging regulatory compliance awareness and cross-functional collaborations, our team has optimized member interactions and implemented operational strategies that drive efficiency. The impact is measurable: we've achieved a 20% reduction in member service response times. My work in market development extends beyond process improvements to include advising on federal contract applications and maintaining key regulatory relationships. With proficiency in data analysis and a commitment to innovative solutions, I guide our executives in shaping functional strategies that resonate on significant organizational matters. At the core of my approach is a steadfast commitment to service excellence and operational compliance.
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