Rada Dimitrova

Background

About Rada Dimitrova

As a highly versatile Project Manager with over 10 years of diverse professional experience, I have successfully navigated roles spanning project management, network optimization, incident management, technical support, and customer service. Currently, I lead complex projects at GTT, leveraging my expertise to design, install, configure, and maintain high-performance networks, while ensuring seamless collaboration across cross-functional teams and delivering exceptional results for clients. Prior to my project management role, I served as an Incident Manager at GTT, where I led response teams to resolve critical incidents, optimize incident response processes, and drive continuous improvement initiatives. My technical background includes supporting and deploying carrier-class network hardware, managing POP builds in carrier-neutral data centers, and providing ERP/CRM support, making me a well-rounded professional with a strong grasp of network systems and customer service excellence. With a proven track record of leadership, problem-solving, and delivering high-quality results under tight deadlines, I am committed to enhancing project outcomes and building strong stakeholder relationships. My goal is to continue driving project success while contributing to the growth and optimization of complex network systems. Core Skills- Project Management & Coordination - Network Design & Optimization - Cross-Functional Team Leadership - Incident Management & Crisis Resolution - Customer & Stakeholder Engagement - Technical Support (ERP/CRM Systems) If you’re looking to connect with a proactive, detail-oriented project manager with a strong technical background and a passion for excellence, feel free to reach out!