Radu Ion
Quality Analyst at Tiktok
Based in County Dublin, Ireland
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Seniority
Staff
Department
Other
Location
County Dublin
Industry
Entertainment Providers
Company size
83K
Contact information
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r•••••••@••••••.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Radu Ion
I like to solve problems. I like to help. This is what drives me most. Working in the IT field pleases and challenges me every single day. It brings me intellectual curiosity. From being a newbie in the field in Genpact in 2015, I have truly learned the trial and error effect. Keep trying to help and failing. This becomes a problem, therefore I have something to feed with. Trying until the problem is resolved is what I love most in this domain. I have demonstrated this while working for the Genpact clients for the past 3 years and a half. My customer service skills, my customer centricity is what helped me to get visibility and power in the processes that I've been into. I keep trying to upgrade my technical abilities as much as possible, trying to become better and better every day. My specialties:+Process Improvements +Customer Focus +Making the colleagues better and better +Training skills +Windows OS troubleshooting +Knowledge of hardware and software components +Active Directory +Identifying trends and solutions +LEAN thinking +LEAN tools
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