Rafael Conforti

Background

About Rafael Conforti

More than 13 years of experience in Information Technology, Including Programming, Technical Support and Project engineering- Excellent written and verbal communication skills, speaking in public, to groups, or via electronic media- Strong problem-solving and analytical skills - Cultivated language and communication skills through contact with people from around the world- Culturally sensitive. Nationally and internationally traveled professional. My objective is to contribute technically to projects and take part in the planning, execution, support and customer success of high level technical projects. Currently working for a trading and market visualization company for over 2 years: Business development, Project assistance, Product specialist, Customer Care, External Partnership Assistant and focal point for partner companies in integration and educational projects. I also serve as real time English-Portuguese-English translator in business meetings. For more than 3.5 years I worked as project engineer and software specialist on a large scale, high complexity project of Media Asset Management (MAM) workflow platform for television Post-Production at TV Globo / Brazil, one of the largest commercial TV networks in Latin America, improving its post production workflow, combining patience, determination, and persistence through every step of the project. Other relevant experiences: 4 years and 7 months at Oil and Gas company as L2 support analyst 1 year and 2 months as SAP Support Analyst Technical support and focal point in the implementation project for mobile systems integrated with the customer's SAP system. 1 year and 4 months as SAP / Abap programmer Fluent English. Microsoft MCP Certification I worked as a bilingual IT analyst at the FIFA Committee - Confederations Cup and World Cup Experience in analysis of logs and error reports, security solutions, investigation of complex problems, technical documentation, asset management, reporting and monitoring of indicators, software testing, Bug Fix tests and validation, modification requests for R&D, documentation such as manuals, tutorials and guides for technicians. Experience in remote working