Rafael Rivero

Background

About Rafael Rivero

I am a professional CCNP Cisco Collaboration in the design, implementation and troubleshooting of collaboration networks. This involves a deep knowledge of technologies such as VoIP, video conferencing, unified messaging, etc.I'm a specialist capable of performing roles in telecommunications companies, large corporations, managed service providers (MSP) and consultancies. My key responsibilities and characteristics include:Required Skills and Knowledge.In addition to my CCNP Collaboration certification, I am a professional who possesses the following skills and knowledge:Deep knowledge of Cisco technologies: Control Hub and Webex Calling Cisco, Webex Customer Experience Essentials, Voice GW, CUBE, CUCM, Unity Connection, Expressway, Experience in voice and video protocols: SIP, H.323, RTP, RTCP, FXO, MGCP.Communication skills: To interact with technical and non-technical clients.Within my Area of Expertise.In the field of collaboration, I have skills in areas such as: VoIP: Design and implementation of IP telephony systems. Videoconferencing: Configuration and administration of videoconferencing systems. Unified Messaging: Implementation of voicemail, instant messaging and presence solutions. Cloud Collaboration: Design and implementation of cloud-based collaboration solutions Webex.