Rafael Salgado
Senior Customer Success Specialist at Pipedrive
Based in Lisbon, Portugal
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Seniority
Staff
Department
Customer/Client Service
Location
Lisbon
Industry
Software Development
Company size
1.1K
Contact information
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r•••••••@pipedrive.com
Phone
5 credits+351 ••• •••• ••••
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Background
About Rafael Salgado
I have a background in Support and Customer Success (almost 5 years of experience in this field). I adapt easily to new surroundings and to new challenges and that's one of my main outlooks within the Industry. I'm also fluent in English, Portuguese and Spanish (and currently trying to learn french). Currently I'm working within the Customer Sucess Team, within the onboarding team, helping newly paying customers get the most out of their pipedrive accounts and ensuring that the adaptation to it is as smooth as possible as well as reducing churn where possible. I take a consultative approach & create tall quality connections. I was born in lisbon, but grew up in the Uk, manchester to be more precise, which is where my heart still is.
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