Rafik Sheikh

Background

About Rafik Sheikh

SENIOR MANAGEMENT EXECUTIVECEO / VICE PRESIDENT / GENERAL MANAGERProven Management & Technical Expertise in a Career Spanning 12+ yearsTrack record demonstrating strong analytical and problem solving skills, technical proficiency, and ability to follow through with projects from inception to completion.KEY SKILLS / CORE QUALIFICATIONSOperations Management Organic Business Growth Business Solutions Team Leadership P&L Management & Budget Planning Strategic Reseller Partnerships Performance & Quality Standards Business Security Compliance Customer Satisfaction & Allegiance Staff Development - Promotion Summary Achievements Transformed struggling business into vital, streamlined and growing organization. Member of executive team that grew a small scale medical transcription business unit into a KPO organization by way of successfully diversifying into vertical healthcare domain like revenue cycle management and high end services like business, legal and media transcription. Produced measurable year-over-year improvement under dynamic, shifting conditions and in downturn markets. Deployed “Lean Mentality” in multiple business processes within the organization. Rebuilt & rejuvenated leadership staff into unified, top-performing, highly motivated teams. Spearheaded organizational restructuring and ensured foundation for optimal performance by designing & implementing process driven systems. Facilitated development of automated processes by working closely with the technical team thereby increasing efficiency and productivity by 30%.