Verified recordHospitality

Raghavendra Kumar

Zonal Retention Manager at Mahindra Holidays & Resorts India Limited

Based in Bengaluru, India

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Seniority

Manager

Department

Operations

Location

Bengaluru

Industry

Hospitality

Company size

9.2K

Contact information

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Email

1 credit

r•••••••@clubmahindra.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Raghavendra Kumar

Working with Mahindra Holiday and Resorts Pvt. Ltd. Bengaluru as Zonal Manager (Retention). A high energy driven professional with nearly 15 years of experience in Customer Services/Marketing/ Team Management. Worked as Business Analyst for Vice president – customer service, Marketing head and CEO. Worked with Airtel strategic Partners like M/S. Hinduja Global Solution, M/S. IBM Daksh and M/S. Mphasis to deliver the performance set by the Airtel. Proficient in leading innovation and optimization across channels to continuously improve/enhance company offerings and customer experiences. Pivotal in improving customer engagement with the product through focused market research and using the resultant analysis to devise the future product road-map.

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