Raghda Ezzeddeen

Background

About Raghda Ezzeddeen

Supply chain and IT asset management professional with hands-on experience managing equipment throughout its full lifecycle, from procurement and deployment to installation and decommissioning. Adept at maintaining precise inventory records, coordinating effectively with vendors, and ensuring projects are completed on time and within budget. Skilled at streamlining processes, solving operational challenges, and supporting team objectives in fast-paced environments. Known for attention to detail, strong organizational skills, and the ability to balance technical responsibilities with strategic decision-making. CAREER HIGHLIGHTS • Managed the full lifecycle of IT assets, including procurement, installation, deployment, and decommissioning of servers, storage, and network devices in fast-paced, high-volume environments, leveraging SAP, Oracle iProcurement, ServiceNow, and Microsoft Office Suite to track, report, and streamline operations. • Installed, terminated, and tested network and communication cabling (Copper, Fiber, DAC, AOC), ensuring optimal connectivity, structured cable management, and adherence to technical and safety standards. • Oversaw inventory and capacity management for data center equipment, peripherals, cabling, and tooling, maintaining accurate records, optimizing space and power utilization, and enabling proactive resource planning using ServiceNow and other tracking systems. • Troubleshot and resolved hardware and physical layer issues, performing root cause analysis, implementing preventive measures, and maintaining operational uptime and efficiency. • Coordinated with vendors and external service providers to deliver IT projects on time and within budget, ensuring compliance with company, safety, and regulatory standards. • Safely processed e-waste and media destruction in accordance with environmental policies, maintaining meticulous documentation for audit and accountability purposes. • Planned and executed small- and large-scale IT implementation projects, managing timelines, resources, and cross-functional teams for seamless infrastructure deployment. • Developed and maintained comprehensive documentation for installations, testing outcomes, troubleshooting, and root cause analyses, supporting transparency, compliance, and audit readiness.