Rahul Chechare

Background

About Rahul Chechare

who am i : a dynamic customer quality manager with a proven history of leading quality improvement drive for bajaj auto limited. transformative change agent, leveraging innovative mindset to deliver measurable results via coordination among various department of organization to address the issues holistically. experience of designing and executing strategies for both direct and indirect resolution of complex customer complaints. experience of preparing & presenting quality overview to senior management. what sets me apart: ability to work on cross functional teams, lead people from different cultures & background and deliver objectives helping organization to reach its objectives. experience across different profiles of customer issues handling with blend of strategy & execution. leverages digital & innovative approach to simplify problems & implement cross-functional solutions experience of leading large (>10 members) as well as small "focused" teams. aptitude of leading group of people in uncertainty, conceptualize solutions and build roadmap to reach objectives product ownership mindset with setting correct sorting and prioritising the customer quality issues. a few of my key achievements: within 9 years of experience presents "customer quality overview" on monthly basis to senior management. delivered > 100 lakh in savings in warranty cost enabled using holistic approach in solving customer quality issues over three years (2021~ 2023), receiving top level employee recognition on yearly basis. worked on improving operational efficiencies and reaching customer quality objectives, setting benchmarks for other division for emulate, priority setting, action generation, action implementation, data generation etc. helping team members and catapult their development to next level. leadership competencies: • holistic customer quality issues resolution • cross-functional leadership • data analytics • digital • change management • project • continuous improvement • vendor audits • field visits • inter personal skills • monitoring • customer centric mindset vision email: rahul.chechare12165@gmail.com mobile:+91-8796217481