Verified recordSoftware Development

Raisa Jamadar

Application Support Engineer at Thinkbridge

Based in Pune, India

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Seniority

Staff

Department

Information Technology

Location

Pune

Industry

Software Development

Company size

314

Contact information

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r•••••••@thinkbridge.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Raisa Jamadar

Highly skilled and experienced IT professional with over 3.7 years of diverse roles including Application Support Engineer and Support Analyst. Proficient in providing support for Linux technologies and Windows servers, with expertise in troubleshooting, diagnosing, and resolving technical issues. Possesses strong knowledge of SQL, UNIX/Linux, RDBMS, and Microsoft 365, along with experience in using tools such as JIRA, ServiceNow, Autosys, Dynatrace, and Control-M. Demonstrated ability in understanding ITIL concepts and effectively managing incident, problem, and change/configuration management processes. Proven track record of monitoring and managing servers/applications, performing production monitoring, problem resolution, and post-implementation support. Excellent problem-solving, team collaboration, and time management abilities. Proficient in handling AD. Good in communication with clients and management.

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