Rajakumar Mg

Background

About Rajakumar Mg

A results-driven professional with over 17 years of experience in Delivery Management, Service Management & Project Management, specializing in Cloud Computing, RAN Network Integration, Software Engineering for major Telecom clients • Technical leadership and vendor management skills demonstrated through roles at Nokia. • Adept at managing server and storage upgrades, utilizing advanced monitoring tools for real-time issue resolution, and optimizing network stability. • Extensive experience in AWS, including IAM policy management, S3 bucket creation, AWS CloudWatch setup, and high availability solutions with Elastic Load Balancing (ELB). • Proficient in managing Jenkins plugins, build pipelines, and GitHub for streamlined development processes. • Demonstrated ability to establish and maintain delivery standards, implement quality systems, and ensure strict SLA compliance. • Expertise in 4G and 5G network integration, cell naming, alarm resolution, MR assignments, and pre/post-checks. • Proven track record as an Incident Manager, ensuring prompt resolution of service-affecting faults and effective incident management. • SW Upgrade Specialist adept at coordinating daily workloads, software transfers, and troubleshooting site outages during upgrades. • Experienced Fault Management Engineer with a keen eye for alarm monitoring, fault rectification, and network performance audits using PM reports.