Rajay J.
Director of Customer Operations at Eventeny
Based in Brooklyn, United States
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Seniority
Director
Department
Operations
Location
Brooklyn
Industry
Software Development
Company size
60
Contact information
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r•••••••@eventeny.com
Phone
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Background
About Rajay J.
I lead the full customer experience post-sale team, overseeing a 9-person org responsible for the retention and satisfaction of hundreds of client accounts hosting events, thus directly influencing revenue, churn, and product feedback loops with our cross functional stakeholders! I take pride in uncovering insights directly from customers and collaborating cross-functionally to turn those insights into meaningful and actionable improvements. I bring a unique ability to represent the user voice authentically and to approach customer challenges from multiple perspectives.
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