Rajeev Masawan

Background

About Rajeev Masawan

Senior Business Analyst with 8 Years of experience in IT, supporting business solution software and analyzing business requirements and 11 Years of experience in Airline/Travel Industry with strong knowledge of airline/travel products. •Working on Software Development Life Cycle Methodologies-Agile. •Proficient in business analyst skills such as Requirement Gathering, Requirement Analysis, Client Interaction, Product Delivery, Product Analysis. •Capable of preparing artifacts for the development team such as User Stories, Map Documents, Process Flow, Use Case documentation. •Scrum Ceremonies [Product Backlog Grooming, Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective]. •Data Analysis •Stakeholder Management. •Backlog Management •Interaction and dealing with the scrum team to understand the sprint timelines and goals. Good knowledge on XMLs-Request (RQ)/ Response (RS) to identify whether the issue is from the provider side or an internal bug. • ‘Rally’ usage in project management for creating Multiple Feature’s and tagging them to Initiatives, User Story breakdown, Sprint Planning. •‘Jira’ usage in development process by creating Epics, Task and Sub Task. Airline / Travel Domain Skill Set - •Working knowledge on Airline Reservation, Ticketing, loyalty Programme, Airline Merchandising and Fare Branding, Bundle Services, Baggage (World Tracer) •GDS- Sabre, Amadeus, LCC Carriers. •Knowledge on Air Booking flow in terms of Search, Price, Book, Ticketing, Exchange, and Refunds •Hotel Inventory- Room Type, Room Descriptions, Room Mapping, Hotel Chain. •Data Analysis, Data extraction using web-based API. •Knowledge on B2B and B2C Platform. •Good knowledge on E-Commerce Web Application. •Supporting Payment Gateway into B2C Web Application. •Good Knowledge on Sabre Webservices.