Rajendra Bhat
Head Service at Ola Electric
Based in Bengaluru, India
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Seniority
Manager
Department
Operations
Location
Bengaluru
Industry
Motor Vehicle Manufacturing
Company size
8.9K
Contact information
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r•••••••@olaelectric.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Rajendra Bhat
Throughout my career, I have consistently demonstrated an exceptional ability to navigate complex decisions, balancing risk and reward to drive business objectives and fortify our market position within the highly competitive automotive industry. Industry shifts are anticipated, and organizational strategies are aligned with emerging market trends to ensure sustained growth and competitiveness, keeping our company ahead of the curve. Organizational change initiatives have been led, with business models and processes adapted to meet evolving market and technological demands. This agility ensures that our organization remains responsive and adaptable in dynamic environments. A strong focus has been placed on elevating customer experience through innovative service strategies and robust customer engagement practices. Have significantly improved profits of our network by Skill Building, Network Partnership, New revenue stream launches valued by customers,Productivity Improvement, Continuous Improvement and Digitalization Transformation. Cross-functional teams have been effectively led, fostering a collaborative culture of innovation that accelerates product development, serviceability enhancements in new products, and operational efficiencies. Continuous improvement has been driven across all facets of our operations. Measurable outcomes have been achieved by leveraging advanced analytics to enhance decision-making and optimize performance at all levels of service operations within the automotive sector. Have been awarded Black Belt in Six Sigma by the prestigious Indian Statistical Institute, Bangalore, specializing in Statistical Analysis and Quality Management. Have been honored as the Best After Sales Head for 2-Wheelers by the World Auto Forum, underscoring leadership excellence and consistent performance in the automotive industry. Have won prestigious award for highest Customer Satisfaction Index by JD Power Asia Pacific, 4 times in a row, being the only 2 Wheeler manufacturer to have won.
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