Rajesh Raisinghani

Background

About Rajesh Raisinghani

Looking out for a challenging opportunity being a seasoned professional with 30 years of rich experience in India as well as Overseas; in creating business development procedures, service standards, operational policies and guidelines for maintaining quality & hygiene standards; clear understanding & experience of operating each of the designated areas as a separate profit center. Strong business acumen with excellence in executing a wide range of strategies to establish market presence as well as profitability for products & services. • Have successfully & efficiently been handling the hospitality operations with a proven track record of understanding the requirements of the guests & providing customized services. • Significantly improved organisational effectiveness, business & image via customer and market focussed strategy development with commitment to ensuring highest level of customer service at all times and resolving complaints and issues efficiently and accurately. Clear understanding of brand management, merchandising operations, customer database, promotional activities, budgets and cost control. • Excellent in managing the entire gamut of operations by using various methods and also Food & Beverage operations including menu-planning, food production as well as monitoring of food processing & aesthetic presentation of food and beverages for the purpose of ensuring compliance with standards. An effective communicator with strong ownership, planning and people management skills • Defining service standards & guidelines that serve as benchmark for excellent delivery, thereby contributing towards ameliorated service revenue generation. Maintaining high discipline & norm adherence, coordinating with superiors for innovative suggestions to improve customer service delivery & operational efficiency. • Efficient in bringing out the best in employees. Employee friendly but stringent on system implementations.