Rajiv Lad

Background

About Rajiv Lad

As a Senior Director Software Development at Automation Anywhere, I lead a team of engineers who deliver innovative and scalable software solutions for the global leader in Agentic Process Automation (APA). I have over 25 years of experience in the IT industry, spanning multiple technologies, domains, and industries. My core competencies include customer account management, project lifecycle management, team building and leadership, and people management. I have successfully managed large and complex Engineering projects across retail, banking, healthcare, and education sectors, ensuring high-quality delivery, customer satisfaction, and business value. I have also been instrumental in implementing a sound quality management system within the IT operations, adhering to the ISO 9001:2008 certification standards. In addition, I have earned the certification of Body Language for Leaders from LinkedIn, which has enhanced my communication, collaboration, and influence skills. My mission is to leverage my technical expertise and execution skills to empower my team, delight my customers, and drive innovation and growth.