Rajiv Sahdev

Background

About Rajiv Sahdev

Experienced professional-Currently working as Senior Relationship Manager-Recruitment /Training expert-Handling Quality - Interviewing /Shortlisting /Onboarding -Handling Team- Developed Call Centre projects- Knowledge of CRM- BASICS Digital Mktg Previous Experience with Hcl anf Exl in UK and USA Voice processes and Backend processes-Knowledge of UK and American Culture. Handling Irate Customers. Knowledge of Csat procedure- Completed various r workshops and many Performance Certificates, During my entire tenure of Working, I have been to Lagos, Nigeria and also to The Banjul,Gambia. Projects handled -Setting up a Candle manufacturing unit in The GAMBIA for the importer and training the personnel. I have experience in Handling Freight forwarders and Clearing Agents in India -managed an office for the Freight forwarder including Administration. I have handled Export Inspection Agencies as well.