Rajnit Kumar

Background

About Rajnit Kumar

Professional with 20 years of extensive experience in the hospitality industry in the UAE, Qatar & Saudi Arab. Robust background in managing housekeeping operations, pre-opening/renovation, budgeting, inventory, team management/development, brand management, cost controls, and operational improvements in reputed hotels and resorts Creates memorable experiences for guests by delivering service and quality excellence through dedicated and proficient leadership to teams in 5-Star hotels and resorts. In a career lasting more than two decades, I have successfully led, developed, and motivated teams of housekeeping staff to ensure guest needs are prioritized and fulfilled according to brand standards. Key Deliverables: Managing housekeeping operations and serving as Executive Housekeeper Contributed for re-branding team after de-flagging of the hotel as well as re-opening and renovation activities Scheduling and assigning duties of housekeeping staff and collaborating with internal departments to ensure guests' needs are not only met but always exceeded Leading teams of housekeeping staff to manage their performance and drove productivity and standards of cleanliness Arranging for maintenance and repair work on a periodic basis Establishing and implementing operational procedures, including training manuals for teams Preparing departmental budgets and operating through effective utilization of inventory of supplies, equipment, and uniforms Conducting regular inspections Inspecting repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness, and overall property appearance Conducting room and lobby inspections to ensure proper standards of quality, service cleanliness, and control are met Maintaining cleanliness of all rooms, and take ownership of ordering essential materials for proper operations of hotel and staff Fulfilling leadership role in training, and developing personnel to ensure exceptional customer service Monitoring current hotel operations to identify and address potential problem areas and bottlenecks that may be stifling optimum performance Managing human resources issues, including scheduling, training, counseling, and performance evaluations Key Highlights: Managed the Housekeeping operation of Site 17 Cluster C for the Football World Cup for Global Sports Event 2022 at Accor, Qatar Accomplished 100 percent in 2017 Wyndham quality audit at Tryp by Wyndham Achieved 100 percent in 2016 Wyndham quality audit at Tryp by Wyndham