Rakshith Padmanabha

Background

About Rakshith Padmanabha

As a Senior Associate, IT Infrastructure at Optimal Strategix Group, I provide technical support and solutions to various business systems and software technologies. I have over four years of experience in IT Infrastructure and Service Management, and I am certified in ITIL® 4 Foundation, the global standard for IT service delivery.I have expertise in Office 365 Global Administration, Salesforce, ZoomInfo, Zoom, Decipher Admin, and other applications that enable the smooth and efficient operation of the company. I have successfully installed, configured, and maintained hardware and software, resolved complex issues, and ensured data security and backup. Additionally, I am proficient in Windows administration, maintaining Ubuntu servers, managing network switches, and configuring firewalls. I have also collaborated with other IT professionals and assisted in the development and implementation of IT policies and procedures.I am passionate about learning new skills and technologies, and I have excellent communication, organization, and problem-solving skills. I hold a Bachelor of Computer Applications degree from The Oxford College of Science, where I gained a strong foundation in computer science.