Ralf Josef Gresch
Workplace Experience Specialist at Aicpa & Cima at Association Of International Certified Professional Accountants
Based in London, United Kingdom
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Seniority
Other
Department
Other
Location
London
Industry
Accounting
Company size
3.2K
Contact information
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r•••••••@aicpa-cima.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Ralf Josef Gresch
Award winning Director of Customer Relations and Hotel Manager, with 25+ years of experience in managing large teams to provide highest level of customer satisfaction and service delivery. Spearheading pre- and post-openings, I successfully created policies and operational procedures around customer feedback and counting systems, call centre operations, sales and marketing, protocols for VIP guests, amongst many operational tasks. I have international experience holding Senior Management positions in Asia (Singapore and Malaysia) and in the UK. I have a proven track record of responsibility, integrity and commitment in leading operational activities and administrative matters.
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