Ralph Heeneman
Member of the Outsourcing & Procurement Expert Group at Byteleaders Dutch Customer Support Outsourcing
Based in Amsterdam, Netherlands
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Seniority
Other
Department
Other
Location
Amsterdam
Industry
Telecommunications
Company size
10
Contact information
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r•••••••@byteleaders.nl
Phone
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Background
About Ralph Heeneman
Welcome, Welkom, Bienvenue, Willkommen, on my LinkedIn page. My name is Ralph Heeneman and I describe myself as a driven entrepreneur with a passion for online customer service and IT services. With my startup Byteleaders we serve various webshops,(semi-)governemental, DaaS and SaaS companies in the field of providing customer service outsourcing and consultancy services. Byteleaders B.V. is a member of the Dutch Customer Service Federation; the trade association for customer contact in The Netherlands. I am a blackbelt certified Zendesk Consultant with 6 years implementation experience. My specializations are eCommerce and IT appliances. My personal specialisms are in the field of Customer Support Consultancy, Business-to-Business Services Contract Management, Operational Management Customer Care and Customer Care Software Implementations. 🧑 Through my combination of specialised IT knowledge and human approach I often am deployed as a 'bridge' between design and implementation of business software. How can I help you with your customer service needs? Do not hesitate to call or email me!+31 20 26 18 650 ralph.heeneman@byteleaders.nl
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