Ralph Lloyd-Smith
Customer Support Engineer at Calix Limited
Based in Brisbane, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Brisbane
Industry
Research
Company size
106
Contact information
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r•••••••@calix.global
Phone
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Background
About Ralph Lloyd-Smith
A Process Engineer / Technical Sales Professional with extensive experience in project delivery in the water and process industries and Diagnostic Business Development / Solution based sales. Skills include a strong Process Engineering background in water and wastewater treatment technology, Industrial Gas Applications with additional experience in Pulp & Paper, Minerals Processing, Aquaculture, and other process / manufacturing industries. This is combined with strong account management and communication skills to build strong ongoing client relationships. Key capabilities include: Strong technical / process engineering / analytical skills to assist customers with problem solving, co-development of project scope, specifications and solutions Diagnostic Business Development skills to facilitate thorough customer needs analysis and help ensure required outcomes are achieved Strong contract negotiation skills in both project delivery and ongoing supply type contracts Strong account management skills to manage ongoing customer relationships Tender and proposal preparation skills
Decision-makers
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