Raluca Boca
Head of Global Customer Advocates & Operations Enablement at Atlassian
Based in Amsterdam, Netherlands
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Seniority
Director
Department
Customer/Client Service
Location
Amsterdam
Industry
Software Development
Company size
22K
Contact information
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r•••••••@atlassian.com
Phone
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Background
About Raluca Boca
Strategic customer service and operations director, running our global customer service teams and our cross functional enablement team. I have a keen drive for continuous improvement, operational excellence and experimenting under A/B testing methods. Over 18 years of overall experience delivering significant return on investment in areas such as customer service, sales, finance, banking, and retail. I have a track record of designing and implementing strategic frameworks, experiment frameworks in service operations, process design and building teams from scratch.
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