Ramesh Neupane
Sr Software Engineer at Visa
Based in Denver, United States
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Seniority
Staff
Department
Information Technology
Location
Denver
Industry
IT Services and IT Consulting
Company size
31K
Contact information
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r•••••••@visa.com
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Background
About Ramesh Neupane
I enjoy debugging systems, finding edge-case failures, and acting as a bridge between users, products, and engineering teams.I'm a Senior Software Engineer focused on building scalable, secure, and intelligent infrastructure powered by automation, observability, and modern AI tooling. I work across Linux systems, distributed architectures, agentic AI workflows, and operational tooling to improve reliability, security, and efficiency.At Visa, I work on:* Designing and deploying Kubernetes agents and MCP servers for automated incident triage using system logs, Prometheus/Grafana metrics, and ITSM systems like ServiceNow.* Building RAG- and multi-agent-based workflows for operations diagnosis, compliance checks, and vulnerability management, integrating with Qualys and internal platforms.* Developing automated patching and remediation pipelines using Ansible, Python, and Bash, and supporting migrations from hypervisors to OSV.* Connecting observability platforms (Splunk, Prometheus, Grafana) with AI agents for intelligent querying, analysis, and remediation.* Contributing to scalable agentic architectures with LangChain/LangGraph and orchestrating models such as GPT, Claude and Gemini.* Collaborating with backend, DevOps, SRE, and security teams to debug and optimize distributed systems end-to-end.Previously at LogPoint, I:*Supported and debugged a Linux-based SIEM platform involving distributed log ingestion and correlation pipelines.* Troubleshot issues across Python/Java backends and JavaScript front-end components to improve performance and reliability.* Worked closely with developers, QA, and customers to resolve complex production issues.Academically, my MS research at Boise State centered on the formal verification of ICS/PLC software using description-logic ontologies, UPPAAL, SMT solvers, and symbolic execution—bridging formal methods with practical distributed systems work.With 6+ years of experience across Python, Bash, Java, C++, Linux, Kubernetes, Kafka, Docker, Ansible, FastAPI, and OpenShift, I bring a security-first, debugging-oriented mindset to infrastructure and AI engineering. I enjoy building resilient systems that improve operational visibility, reduce toil, and make complex environments safer and easier to operate.
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