Rami Hakala
Customer Success Manager at Pinja Group
Based in Finland
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Seniority
Staff
Department
Customer/Client Service
Location
Finland
Industry
Information Technology and Services
Company size
440
Contact information
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r•••••••@pinja.com
Phone
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Background
About Rami Hakala
I’m a commercially minded business professional with hands-on leadership experience in both physical retail and digital commerce. My strength lies in bridging strategy and execution, turning customer needs and business goals into scalable, profitable solutions. I’ve built and led store operations from scratch, developed digital sales channels in cross-border environments, and managed demanding customer success roles in eCommerce and ERP projects. My background combines P&L responsibility, digital transformation, and a solid understanding of customer behaviour. I lead with purpose, work data first, and believe real impact comes from combining clarity, collaboration, and curiosity.
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