Ramnik Singh
Lead Disputes Analyst at American Express
Based in Faridabad, India
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Seniority
Manager
Department
Operations
Location
Faridabad
Industry
Financial Services
Company size
82K
Contact information
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r•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ramnik Singh
Versatile Disputes Specialist with over 5 years of experience at American Express, dedicated to meeting and exceeding customer expectations through efficient problem resolution. I have a proven track record of addressing process issues by implementing tool enhancements, applying fixes, and incorporating policy updates to optimize workflow. My focus is on refining processes to achieve streamlined inventory management, reducing resolution times, and mitigating delays caused by technical issues or glitches. Committed to continuous improvement, I bring a keen interest in explorative data analysis, utilizing the CRISP-DM methodology, and leveraging visualization tools such as Power BI, power point and Excel. Open to new opportunities in business analysis and project analysis where I can leverage my expertise to drive impactful insights and operational enhancements.
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