Ramon Matos

Background

About Ramon Matos

I have over 14 years of Customer relationships management, customers focus, risk, strategic and operations.Result oriented and self-driven professional with extensive experience in, Account Management with a focus on the customer KYC and AML Risk. Good communication and leadership skills, methodical and highly disciplined and proactive.Greatly qualified at developing meaningful working relationships across all levels of an organization including executive levels, and able to work with minimal supervision and under pressure.Very experienced identifying the key business drivers, in order to assess risks, troubleshoot and resolve customer issues, and as a result, develop a strong win-win relationship. I’m also fluent in English and Spanish, show excellent listening, communication and interpersonal skills and a highly developed ability to deliver through influence. SKILLS • AML/ATF, Client Due Diligence and Transaction monitoring,Quality Control, Audit Control; • Proven critical and thinking abilities, focused on KYC reviewing process; • Risk management and strategic planning • Interdepartmental and interinstitutional relationship management; capable of working in a diverse and multicultural environment; • Proficiently in Microsoft Office.