Ramon Pessoa
IT Technician at Onit Technology Solutions
Based in Fitchburg, United States
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Seniority
Staff
Department
Information Technology
Location
Fitchburg
Industry
IT Services and IT Consulting
Company size
2
Contact information
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r•••••••@123onit.com
Phone
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Background
About Ramon Pessoa
Experienced technical support specialist with strong knowledge of hardware, software, networking and printer configuration and troubleshooting TCP/IP & LAN/WAN.• Solid experience with operating system migration/installation from Windows XP to Windows 7, Windows 8 Windows 10• Technical knowledge of Email Clients (Outlook, Outlook Express, google apps, office 365), MS Exchange Server, POP3, IMAP, and webmail. • Working knowledge and experience with spyware, malware and adware removable. • Great experience with ticket system (Atera, AutoTask and Freshdesk) • Phone-based/Client-facing support experience.
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