Randall D. Abrahams
Fraud Analyst at Tymebank For Business
Based in City of Cape Town, South Africa
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Seniority
Staff
Department
Operations
Location
City of Cape Town
Industry
Financial Services
Company size
187
Contact information
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r•••••••@retailcapital.co.za
Phone
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Background
About Randall D. Abrahams
10 years experienced of leadership and managing people in a fraud environment within a call centre and 10 years supervisory experienced in a retail environment. • Help decreasing fraud and creating awareness with stakeholders and reducing write-offs and boosting turnover by successful false/positive approval of applications • Increasing service levels and overall KPI levels per agent as per RCS bench marks • Lead a team of 10-15 people and received recognition twice of being beam team of the quarter and also being Team Leader of the year for same period. • Qualifications in Management, Junior Management and Leadership obtained from accredited institutions.
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