Randall Hix

Background

About Randall Hix

Pragmatic. All-in. Multi-tool by design. I'm the one the team turns to when things are messy, undefined, or on fire — and someone needs to just figure it out. With 7+ years in IT and 13+ years in technical support, I’ve built a reputation as the go-to for tackling problems that don’t have clear owners. I thrive in the gray areas — where documentation is missing, systems are outdated, and change is constant. I take pride in being the one who says, “I’ll figure it out,” and then does. I’ve rebuilt broken processes, migrated legacy systems, led app transitions, and owned entire environments end-to-end. I’ve trained everyone from execs to end users, collaborated with vendors, and wrangled complex systems back into order. I bring full energy, sleeves-rolled-up ownership, and a clear focus on solving real problems the right way — even when it’s not glamorous. Looking for a team that values that kind of grit? Let’s talk.