Randall Morich
Sr Worforce Manager at Elevance Health
Based in Fresno, United States
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Seniority
Manager
Department
Human Resources
Location
Fresno
Industry
Hospitals and Health Care
Company size
43K
Contact information
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r•••••••@elevancehealth.com
Phone
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Background
About Randall Morich
Call Center Manager with over 20 years of successful experience in continuous process improvement in five different industries. During this time, I implemented strategies that markedly improved recruiting, training, reporting, sales, support, supervisory staff, and employee retention. The centers I have managed have been as small as 15 employees to over 500. All realized significant increases in employee morale, reduced turnover and operating expenses. I provide a holistic approach to managing operations. Since I have held every position within a contact center, I am familiar with every challenge and quickly develop low-cost solution to complex issues.
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