Randi Nevarez
Customer Service Manager at Colorado Pera
Based in Brighton, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Brighton
Industry
Investment Management
Company size
329
Contact information
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r•••••••@copera.org
Phone
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Background
About Randi Nevarez
With extensive experience in retirement planning, customer service, sales, retention, training, coaching, and development, I am dedicated to fostering growth and excellence in individuals and teams. I began my career at Colorado PERA in customer service before transitioning to a defined contribution analyst role focused on 401(k) and 457 plans. I then returned to customer service as the first quality analyst, where I established QA guidelines, formal processes, and training materials, and led new hire classes. My passion for working with people drives me to enhance service quality and develop talent to achieve the highest standards of customer satisfaction. Committed to continuous improvement, I currently oversee quality assurance, member support, and a team of customer service representatives at Colorado PERA, where I have accumulated over eight years of experience. I strive to empower others to excel and deliver exceptional results in every aspect of our work.
Decision-makers
Other people at Colorado Pera
- KCDirector
Kevin Carpenter
Director of Information Technology · Information Technology
- JMManager
James McLoughlin
Investment Operations Manager · Finance & Accounting
- MSDirector
Michael Steppat
Director of Public & Government Affairs · Public Administration & Safety
- ASManager
Adam Schimpf
Customer Service Manager · Customer/Client Service
- JHC-Team
Jeremy Hill
Chief Administrative Officer · Operations
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