Randy Leath
Case Analyst Ii at Cognosante
Based in Nashville, United States
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Seniority
Staff
Department
Information Technology
Location
Nashville
Industry
IT Services and IT Consulting
Company size
804
Contact information
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r•••••••@cognosante.com
Phone
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Background
About Randy Leath
I have been in the customer service and contact center operations field for over 17 years. Including but not limited to technical support knowledge but also call center operations and analytical background. Proven ability in leading projects, data analysis and building strong work relationships. Proven analytical skill and developing of innovative reporting. Strong project and team leadership ability. I adapt quickly in communicating with different levels of audiences written and oral. I strive to focus on the task at hand and able to adjust quickly to changes. Able to prepare and maintain detailed records and reports- Strong Data Analyst reporting - Proven Mentor / Trainer Specialties: Windows Operating systems Microsoft Office suite guru Office 365 Admin support Active Directory management. System Admin Citrix support Aspect eWorkforce Management SQL
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