Ranjan Moitra
Vice President and Country Head, Service Excellence at Sutherland
Based in Bengaluru, India
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Seniority
Vp
Department
Other
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
63K
Contact information
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r•••••••@sutherlandglobal.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ranjan Moitra
Ranjan is a results-driven executive with a proven track record of helping global BPO improve process performance, generate efficiencies and reduce TCO- He is a certified Lean Six Sigma Master Black Belt with experience of developing and implementing processes, procedures and controls to improve client satisfaction and loyalty as well as drive operational efficiencies- He has over 23 years of experience across global working culture with overall leadership for internal projects, assists in building a world-class team with hands-on experience in all operational groups (Technology, Finance, Marketing, Human Capital, Real Estate, Legal, Compliance) supporting the operations- He has conceptualized, authored and implemented framework on continuous improvement and risk management strategy to deliver and improve process and people performances and build controls- He has improved efficiency and effectiveness through technology enhancements, process re-engineering, policy, governance, and enhancements of controls.
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