Verified recordRetail

Ranjani Balu

Operations Specialist at Woolworths Group

Based in Sydney, Australia

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Seniority

Staff

Department

Operations

Location

Sydney

Industry

Retail

Company size

61K

Contact information

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r•••••••@woolworthsgroup.com.au

Phone

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+61 ••• •••• ••••

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Background

About Ranjani Balu

Results-oriented Technical Support Engineer with experience in IT System Analysis, Design and Development, Production Support, Maintenance and in Incident, Problem and IT Change management(ITIL Processes).Possess superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature.Highly focused on delivering excellent service and support in busy settings with the ability to learn quickly. Excellent problem solving skills Issue Resolution Technical support/issues analysis Troubleshooting and diagnostics Application support Customer service expert Technical documents comprehension System Updates and upgrades Oral and written communication Data collection and analysis Excellent communication skills Agile methodology Customer Focused Excellent diagnostic skills Data backup and retrieval System analysis

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